As an economic factor knowledge and know how is becoming more and more important in the corporate world. Economic efficiency of a company is nowadays often based on expert know how, underpinned by years of experience. Movement of skilled labour and head hunting can therefore become serious problems. Mostly affected are small and medium-sized companies, where core competences are built around the knowledge and experience of one sole employee. In many cases businesses have to face heavy losses if this person leaves the company. This is where active knowledge management counteracts by trying to decentralise specific knowledge and to make it a common resource.

Knowledge management: knowledge- based company perspective

This awareness of a possible loss for the company, caused by centralised expertise, leads to the necessity of transferring this expertise to other parts and levels of the company. Thus, the company is no longer totally dependent on key personnel. The aim is to protect the company from sudden losses or skilled labour movement, because other employees can directly take over, or can at least become acquainted more quickly with the tasks.

Therefore knowledge management intervenes by restructuring the knowledge of a company to its advantage, while knowledge logistics combines all needed measures for this process.

Knowledge logistics: Transfer and distribution of knowledge

Knowledge logistics means intervening in and restructuring of the knowledge base of the company and combines the basics of logistics and the insights of knowledge management. The aim is to optimise networking between employees and to increase the corporate knowledge as a whole, e.g. via courses.

Knowledge logistics: our services

  • Project reviews
  • Expert debriefing
  • Storytelling
  • Shadowing
  • Wiki
  • Method statement
  • Animated documentation